Breastfeeding provides critical health advantages for mothers and infants alike. However, the COVID-19 pandemic significantly disrupted traditional in-person care. Consequently, many health services implemented synchronous breastfeeding support to maintain continuity of care. This qualitative systematic review evaluates the perspectives of both mothers and healthcare professionals regarding these remote interventions.

The researchers reviewed 21 studies to identify key themes in digital lactation support. Most mothers accepted these platforms as a viable alternative to hospital visits. Furthermore, women appreciated the convenience of receiving expert advice without leaving their homes. This flexibility often led to increased breastfeeding confidence during a stressful period. Similarly, healthcare providers recognized the value of reaching patients who might otherwise face geographical barriers.

Clinical Advantages of Synchronous Breastfeeding Support

One primary benefit of synchronous breastfeeding support is the interactive nature of the video consultations. Unlike static educational materials, these sessions enable providers to offer real-time feedback on latching techniques. Moreover, clinicians can assess the home environment to provide more personalized recommendations. As a result, many families feel more supported and empowered in their breastfeeding journey.

Nevertheless, some significant hurdles remain for widespread adoption. Technical issues like unstable internet connections can interrupt the flow of communication. Additionally, the lack of physical touch remains a challenge for mothers who require hands-on assistance. Therefore, future programs must focus on improving accessibility and refining scheduling processes to meet evolving maternal needs.

What are the main benefits of remote breastfeeding support?

Remote support provides convenience, reduces travel barriers, and allows for real-time interaction between mothers and lactation experts in a comfortable home setting.

What challenges do mothers face with virtual support sessions?

Common challenges include technical connectivity issues, the absence of hands-on physical guidance, and occasional scheduling difficulties between mothers and providers.

Disclaimer: This content is for informational and educational purposes only. It does not constitute medical advice or a professional relationship. Always consult a qualified healthcare provider for specific medical concerns. Refer to the latest local and national guidelines for clinical practice.

References

Widyaningrum R et al. Mothers' and Health Care Professionals' Experiences of Remote Provision of One-to-One Synchronous Breastfeeding Support: A Qualitative Systematic Review. Asia Pac J Public Health. 2026 May 09. doi: 10.1177/10105395261437273. PMID: 42104831.

Demirci JR et al. Telelactation via Mobile App: Perspectives of Rural Mothers, Their Care Providers, and Lactation Consultants. Telemed J E Health. 2020;26(9):1120-1127.

Kimani-Murage EW et al. Feasibility, acceptability, and preliminary impact of an mHealth supported breastfeeding peer counselor intervention in rural India. PLoS One. 2022;17(4):e0267201.