Enhancing Communication in Surgical Wards

Effective communication serves as a cornerstone of perioperative care, and a recent study highlights how bedside whiteboard use can improve patient outcomes. These tools act as a central hub for information sharing between patients and health care teams. Researchers conducted a quasi-experimental study in a general surgery department to evaluate the impact of these boards on distress levels. The study included 106 patients between August 2022 and December 2024, divided into intervention and control groups.

Clinical Findings on Pain and Anxiety

The intervention group, which utilized bedside whiteboards, showed a significant reduction in discomfort and stress. Specifically, the mean Visual Analog Pain Scale (VAS) score in the intervention group was 5.3, compared to 6.6 in the control group. Similarly, anxiety scores were notably lower for those with access to whiteboards. This suggests that visible, written communication helps patients feel more secure and informed about their recovery process. Therefore, these tools can bridge the gap in information that often leads to patient distress.

Benefits of Bedside Whiteboard Use in Surgical Care

The results demonstrate that whiteboards facilitate better patient participation and education. By clearly displaying care goals and staff names, the boards help ground patients in their environment. Furthermore, this transparency supports the overall quality of nursing care by reducing repetitive questions and aligning expectations. Nurses and physicians can use these boards to reinforce verbal instructions, which is particularly helpful in the high-stress environment of a surgical unit. Consequently, integrating these simple tools into daily practice can lead to measurable improvements in the patient experience.

Frequently Asked Questions

How does a bedside whiteboard help reduce patient anxiety?

Bedside whiteboards reduce anxiety by providing clear information about the care team, daily goals, and upcoming procedures. This visibility lowers uncertainty and helps patients feel more in control of their environment.

Can whiteboards improve pain management?

Yes, whiteboards allow for the clear documentation of pain medication schedules. When patients know when to expect their next dose, they often report lower perceived pain and higher satisfaction with their care.

Who is responsible for updating the whiteboard?

While the nursing staff typically maintains the board, the most effective use involves input from the entire multidisciplinary team, including physicians, therapists, and the patients themselves.

Disclaimer: This content is for informational and educational purposes only and does not constitute medical advice. It is not intended to be a substitute for professional medical judgment, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Refer to the latest local and national guidelines for clinical practice.

References

1. Ongün P et al. Comparison of Bedside Whiteboard Use and Pain and Anxiety in Surgical Patients: A Quasi-Experimental Study. West J Nurs Res. 2026 May 10. doi: 10.1177/01939459261443177. PMID: 42106930.

2. Goyal A et al. Do bedside whiteboards enhance communication in hospitals? An exploratory multimethod study of patient and nurse perspectives. BMJ Qual Saf. 2020;29:795-802.

3. Gonzalez-Shalaby C. Use of the Patient Whiteboard to Improve Communication of Pain Medication Schedule. Master's Projects and Capstones. 2016;327.